SystmOne Palliative
When a patient's physical condition no longer responds to curative treatment, other factors come to the fore. The patient's social, psychological and spiritual circumstances take on much greater importance, and clinicians are responsive to this.
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The goal of palliative care is the achievement of the optimum quality of life for patients and their families. Therefore, clinicians have special sensitivities to the smooth movement of patients through the care process: inefficiencies can cause particular distress to patients and their loved ones.
Those receiving palliative care are usually looked after by several teams, including the NHS and voluntary sector - so communication between these groups is singularly important.
In 2002, TPP was approached to develop a system which would connect the various services offered by the Bradford Palliative Care teams, including Marie Curie Cancer Care, Sue Ryder Care, Macmillan Cancer Relief and NHS units. Whilst each team had differing requirements, all needed to work closely together as patients were referred between the services.
The project extended the bounds of the system architecture into new areas, such as social care and a much more sophisticated shared records system. As a result, SystmOne Palliative is now fully developed and integrated into the SystmOne suite of products, and can be delivered across the NHS Network to other palliative care services.
Palliative care is one of the few areas of the health service where the physical care of patients does not always take precedence over other aspects of care. Care teams may also be spread over organisational boundaries, as well as divided between publicly and privately owned units. It is especially important that palliative care patients do not suffer as a result of poor communication or failures in the 'system'.
SystmOne Palliative draws together a variety of teams into a single virtual team, where all members are able to share information and track patients efficiently, regardless of role or location. The result for patients is a smooth, sensitive approach with individual wishes being respected.
