TPP are proud to announce the promotion of Raj Sandhu to the position of
Business Process Manager within the company. Raj has worked as an integral
part of the TPP Support Helpdesk for over two years and carries a wealth
of experience both with the SystmOne modules and with our end users. In her
new role, Raj will be visiting existing users of all SystmOne modules to
gain more of an insight into how the different modules are used.
She will be working closely with various staff at these units to understand their
specific needs and how the system can be developed to address these and ensure
continuous improvement. As Business Process Manager, Raj will be providing an
imperative link between TPP and our existing end users to help maintain a strong
relationship for all parties. Raj said “My experience of working on the
TPP Helpdesk made me aware of how vital it is for TPP to listen to the end users.
Their views will now be relayed directly to the Directors and the Customer Relationship
Team at TPP. Our users’ feedback of the system is fundamental for the future
development of SystmOne”.
TPP are also happy to announce the appointment of Jon Fordham to the position
of Strategic Relations Manager within the company. Jon has worked extensively
within our Training and Deployment teams and will bring both experience and enthusiasm
to this new role. In the field, Jon will provide a vital link between TPP and
NHS bodies, such as PCTs, and the end users themselves, reinforcing existing
relationships and forging new associations. Jon said “This is a very exciting
time for TPP; by raising our presence at both practice and PCT level we hope
to become more accessible to everybody involved with the system, building long-term,
cohesive relationships with our users”

