Case Studies
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GP
- GP: Deploying SystmOne to One of the Largest Practices in the Country
- GP: De Pary's Medical Centre, Bedford
- GP: StowHealth Centre, Suffolk
- GP: Stickney Surgery, Boston, Lincolnshire
- GP: Dyneley House Surgery, North Yorkshire
Child Health
- Child Health: Features and Benefits
Community
- Community: Features and Benefits
Integrated Care
- Integrated Care: South East Essex PCT
- Integrated Care: Northern Lincolnshire Local Health Community
- Integrated Care: CSC Primary Care Solution: Features and Benefits
Out of Hours
- Out of Hours: SystmOne Out of Hours
Prisons
- Prisons: Features and Benefits
- Prisons: HMP Morton Hall, Lincoln
Secondary Care
- Secondary Care: Clinical Therapies and Rehabilitation Directorate, Calderdale and Huddersfield NHS Foundation Trust
Training
- Training: Bedfordshire Shared Services
Features
- Features: SMS Text Messaging
- Features: SMS Text Messaging, SunnyBank Medical Centre, Bradford
- Features: SystmOnline: Appointment and Medication Management
Miscellaneous
- Miscellaneous: SystmOne Mythbusters
Case Studies by TPP's Partners
- Voice Connect: Telephone Appointment System - Kingthorne Group Practice
Newgate Medical Group in Worksop, Bassetlaw PCT, recently migrated almost 34,000 patients to SystmOne. They are one of the largest practices in the country and went live on SystmOne GP on February 1st 2008.
This case study looks at how to achieve a successful data migration for a large practice, and contains hints and tips about business change, data migration and training from Nottinghamshire Health Informatics team.
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complete case study now [106 KB]
GP: De Pary's Medical Centre, Bedford
De Pary's Medical Centre in Bedfordshire took advantage of NPfIT to run the business more effectively. The practice decided to move to the SystmOne centrally hosted service provided through their local service provider, CSC. SystmOne has allowed the practice to deliver a much faster service.
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complete case study now [143 KB]
GP: StowHealth Centre, Suffolk
StowHealth Centre is the 500th practice to go live using TPP SystmOne GP. The switchover was completed within one week, thanks to the commitment of StowHealth staff, CSC, Suffolk PCT and Suffolk Support Services.
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complete case study now [108 KB]
GP: Stickney Surgery, Boston, Lincolnshire
Stickney Surgery wanted a modern Windows-based, spine compliant system and took advantage of NHS CFH to upgrade to SystmOne. This case study tells, in the words of the Practice Manager, Christine Morgan, how the team prepared for the movement to SystmOne.
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complete case study now [812 KB]
GP: Dyneley House Surgery, North Yorkshire
Dyneley House Surgery is a semi-rural GP practice with 11,500 patients. It is the first practice in the former Craven, Harrogate & Rural District Primary Care Trust (now part of North Yorkshire & York PCT) to Go Live on SystmOne
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complete case study now [112 KB]
Child Health: Features and Benefits
The Child Health module not only helps Child Health departments efficiently manage the administrative processes and achieve closely integrated working practices between the staff involved in a child's care journey from birth to adulthood.
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now [137 KB]
Community: Features and Benefits
SystmOne Community supports the delivery of patient care across a wide variety of community care organisations, where the requirement for instant, up to date clinical information is fundamental to the efficiency and effectiveness of care provided.
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now [1,267 KB]
Integrated Care: South East Essex PCT
South East Essex PCT's first practice went live on SystmOne GP in May 2002. Since then, the number of deployments has steadily increased, with nearly four-fifths of GP practices going live as well as the PCT's Child Health, Community and prison services. This case study aims to show how and why the PCT has put all of its efforts into deploying SystmOne.
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complete case study now [211 KB]
Integrated Care: Northern Lincolnshire Local Health Community
Northern Lincolnshire has a widespread community, distributed across a largely rural area with two main urban centres in Grimsby and Scunthorpe.Through the NPfIT, the LHC has deployed the CSC Integrated Primary Care Solution built on SystmOne GP, Community and Child Health and the CSC Single Assessment Process (SAP) solution. Moving to a centrally hosted solution has provided an immediate saving of £157,000 a year from licence fees alone.
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Integrated Care: CSC Primary Care Solution: Features and Benefits
The vision of the National Programme for IT is to provide the right inforamtion , to the right person, at the right time. CSC's integrated primary care solution, SystmOne, realises this vision.
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now [483 KB]
Out of Hours: SystmOne Out of Hours
TPP's focus on developing SystmOne Out of Hours has been to provide a system that can improve the quality and standard of clinical outcomes. Clinicians at Out of Hours centres have access to the patient's medical record, enabling them to see a full problem and medication history, meaning that they can make care decisions with all the information they need to hand.
This case study focuses on three Out of Hours services - Bradford & Airedale GP Emergency Centre, North East Lincolnshire Out of Hours, and County Durham & Darlington PCT Out of Hours Service.
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complete case study now [176 KB]
Prisons: Features and Benefits
Prisons across England are saving time and money by reducing manual processes and paper flows with SystmOne. SystmOne is a proven and advanced clinical system - and the only leading GP system that has been tailored to suit the specific requirements of prisons.
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now [126 KB]
Prisons: HMP Morton Hall, Lincoln
Morton Hall is a Semi-Open Women's prison near Newark-on-Trent, Lincolnshire. The Health Care Centre is located within the prison and has 30 staff members. Using SystmOne Prison, the centre has seen a huge reduction in paper, speedier registrations and pathology results are now turned around in 24-48 hours instead of a week.
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complete case study now [126 KB]
Secondary Care: Clinical Therapies and Rehabilitation Directorate, Calderdale and Huddersfield NHS Foundation Trust
The Clinical Therapies and Rehabilitation Directorate within Calderdale and Huddersfield NHS Foundation Trust is made up of four service areas: Acute and Planned Care; Long Term Conditions; Outpatient Therapies and Children’s Therapies. These services are provided across Acute, Primary and Community settings. The Directorate started looking at an alternative system because across the five AHP professions, there were 28 different systems. Information was unreliable and it was not possible to match activity to cost.
The vision of the scope of the project grows continuously with the realisation of what SystmOne can offer. Despite covering four different service areas and employing 550 people, the whole service is committed to using SystmOne in a standardised way.
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complete case study now [54 KB]
Training: Bedfordshire Shared Services
Between August 2006 and March 2007 Bedfordshire Shared Services provided training for over 224 NHS staff across Bedfordshire. Staff were trained on a wide variety of NHS Connecting for Health systems, including SystmOne GP and SystmOne Prison.
Features: SMS Text MessagingA GP practice in Bradford & Airedale tPCT is pioneering the use of SMS Text Messages sent from SystmOne direct to patients' mobile phones, saving time and money and giving patients peace of mind.
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complete case study now [160 KB]
Features: SMS Text Messaging, SunnyBank Medical Centre, Bradford
As a training practice, SunnyBank has a large staff base including ten partners and a large supporting clinical team. In July 2007, they decided to trial sending text messages to patients' mobile phones.
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Features: SystmOnline: Appointment and Medication Management
The new online service is an inbuilt feature of Systmone that allows patients to manage appointments, order repeat prescriptions and enables new patients to self-register on the internet. Use of this service is free of charge to both practices and patients.
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now [149 KB]
Miscellaneous: SystmOne Mythbusters
In a competitive marketplace, it is perhaps inevitable that messages are circulated that lead to certain misconceptions. This document is intended to directly address some common areas of misunderstanding. It articulates our passionate belief - shared by our customers -that our system and service is the best in the marketplace.
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now [166 KB]
First DataBank Europe : Drug Knowledge Base - Carlton Medical Practice
In 2001, TPP integrated FDBE's Multilex DDF, the UK's leading drug knowledge base, into SystmOne to support safer prescribing and improve patient care. Multilex DDF provides SystmOne with comprehensive clinical and commercial information on all UK pharmaceutical products and provides active clinical decision support.
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now [85 KB]
Voice Connect Telephone Appointment System - Nuffield Road Medical Centre
Nuffield Road Medical Centre is a busy practice which serves the north west area of the city of Cambridge, including several of the surrounding villages. The Partners and Practice Manager at the surgery felt that using an automated appointments system could be an effective way of improving patient access.
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now [260 KB]
Voice Connect Telephone Appointment System - Blackwater Medical Centre
Blackwater Medical Centre is located in the town of Maldon, in East Essex. The Partners and Practice Manager were looking for ways to reduce call congestion and make it easier for patients to arrange apointments. They felt that an automated telephone system, in the form of Patient Partner, could help with this common problem.
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now [336 KB]
Voice Connect Telephone Appointment System - Kingthorne Group Practice
First opened in 1919, the Kingthorne Group Practice in Doncaster now consists of two surgeries. Senior staff at the Kingthorne Group Practice decided to install an automated appointments booking system in order to reduce the number of calls into the reception team and to offer their patients increased flexibility in making appointments.
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now [267 KB]
TxtTools: Text Messaging - Bradshaw Clinic
Introducing text messaging to remind patients of appointments has significantly reduced DNA rates, writes James Sutherland, manager of the Bradshaw Clinic in Derby, enabling the clinic to see more patients and tackle the problems of substance misuse.
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now [657 KB]
