GP : SystmOnline
SystmOnline is an in-built feature of SystmOne that allows existing patients to manage appointments, order repeat prescriptions and change their contact details, and enables new patients to self-register on the internet. Use of this service is free of charge to both practices and patients.
- Appointment booking
Patients can book and cancel appointments online.
They can also view past and future appointments.
- Repeat prescriptions
Patients can view and request repeat prescriptions online.
- Changing contact details
Patients can make changes to their postal address, telephone numbers and email address.
- Self registration
New patients can register their basic details online and print out a GMS1 form.
Benefits for patients
SystmOnline is simple to use and offers patients more flexible options. It is of particular use to busy patients, patients who wish to take care of things outside normal office hours and those needing to urgently book an advance appointment. Patients not on the internet can also benefit indirectly as a reduction in telephone calls should make the practice more accessible.
Benefits for practices
SystmOnline brings time and efficiency benefits to the practice. Services are available 24 hours a day, seven days a week. Reception staff can concentrate on providing an improved service. A comprehensive audit trail enables the practice to monitor activity and log-in details can be revoked should there be concern over a patient’s use. The system has been CFH accredited and is fully secure.
Getting setup
If you work in General Practice and use SystmOne, you can get setup to use SystmOnline straightaway. Just call TPP on 0113 20 500 80. A full guide to SystmOnline is available to SystmOne users.
Resources for patients
If you would like to publicise the SystmOnline service to your patients, you can download and print three posters and/or a leaflet, designed by TPP.
Download SystmOnline Appointments Poster [2.4MB]
Download SystmOnline Repeat Requests Poster [2.4MB]
Download SystmOnline Self Registration Poster [2.7MB]]
Download SystmOnline Patient Leaflet [10MB]
